Returns & Exchanges

At Adah Lazorgan, we want you to be completely satisfied with your beauty experience. If you are not entirely happy with your purchase, we offer a straightforward return process for products in their original, unopened condition within 30 days.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the items are unused, in their original packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Send your package back to our distribution center using a tracked shipping service to ensure safe delivery.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 7-10 business days.