Frequently Asked Questions

Everything you need to know about Adah Lazorgan professional beauty products.

Are Adah Lazorgan products cruelty-free?

Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We accept returns on unused and unopened products within 14 days of delivery. For hygiene reasons, we cannot accept returns on items that have been opened or used.

Do you offer professional discounts for makeup artists?

Yes, we offer a dedicated Pro Program for certified makeup artists. Please contact our support team with your credentials to apply for a professional account.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.